Migration guide
Migrate from Customer.io
Verify current export formats against Customer.io documentation. Last checked: August 8, 2026.
Keep consent and suppressions with your contact data. Preflight validates before any separate persistence step; login, import authorization and plan access apply.
Run import preflightExport checklist
- segments
- suppression profile exports
- journey inventory
Provider checks
- Convert profile traits into contact attributes.
- Rebuild journeys after consent topics are reviewed.
Import and integration mapping
- Suppression profile export
- Import suppressions with authorized workspace access. A project API key does not grant this access.
- Segment/journey inventory
- No journey importer yet; workflows must be rebuilt in the visual workflow builder