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Bring incoming email into your workflow.
Connect incoming email to a supported inbound route and inspect the retained message through the documented processing interface.
Who it helps
Teams receiving email for a customer workflow or collecting incoming messages for an internal process.
Business value
Give your technical team a defined inbound entry point and a way to inspect the received message as part of that process.
How it works
- Configure the supported inbound route for your integration.
- Inspect a received message through the available product interface.
- Use the documented processing interface to connect it to your workflow.
Choosing the right message path
Receiving email is a separate workflow from sending a broadcast. If the process sends a reply or follow-up, use the correct message purpose and the relevant sending controls.
Plans and availability
Talk to us about inbound access and the requirements for your workflow. Contact support.