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Keep recurring emails consistent.
Reuse a published template for messages your customers receive regularly. Manage versions, send a test, and return to an earlier published version when needed.
Who it helps
Product teams maintaining account messages. Marketing teams keeping newsletter and announcement content consistent across campaigns.
Business value
Give your team a clear published version to use. Test the content before relying on it in a campaign or application, and keep version changes visible.
How it works
- Create a template through the supported integration and prepare its message content.
- Publish the version you intend to use and send a test.
- Select the published template in a campaign or application. Use rollback when an earlier version is needed.
Choosing the right message path
Reusing a template does not change a message's purpose. Keep account messages in their correct category and promotional messages in the marketing workflow.
Plans and availability
Messages sent from templates use the same workspace sending limits as other email. Review your workspace access and compare plan limits.
Next steps
Open Templates · Read the API reference · Read the integration guide.