PulsePigeonemail infrastructure

Programs

SOC 2, ISO, DPA, residency, and HIPAA

Readiness
SOC 2 Type IIreadinessControl mapping, evidence collection, vendor risk review, and annual audit prep are tracked before formal audit.
DPA, subprocessors, and SCCspublished policyCustomer DPA, public subprocessor list, and SCC transfer terms are prepared before enterprise contracting.
ISO 27001roadmapISMS scope, risk register, statement of applicability, and internal audit cadence are prerequisites.
Data residencyplannedUS default with EU and India residency gated on regional infrastructure and support coverage.
HIPAA BAA tiergatedPHI is not permitted until a signed BAA, PHI handling controls, and support procedures are active.

Subprocessors

Current vendor roster

Published
HetznerHosting for our sending serversEU (Helsinki, Finland)
OVHcloudHosting for our sending serversUS
CloudflareCDN, tunnel and edge securityGlobal
Anthropic, OpenAISupport assistant and deliverability copilot modelsUS
StripeBillingGlobal payment processing
GitHubSource control and CIUS/global

Residency

Regional availability

US default
USdefaultProduction control plane defaults here.
EUplannedRequires regional storage, routing, support, and DPA transfer review.
IndiaplannedRequires regional storage, routing, support, and data-retention review.